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Shipping Policy

At Pallets Liquidations Warehouse, we strive to provide efficient and reliable shipping services for our customers. Below is an overview of our shipping practices:

Introduction

This shipping policy explains how we prepare and ship pallets containing liquidated goods to ensure safe and timely delivery.

Preparation of Pallets

  1. Packing: We carefully pack items onto sturdy pallets to prevent shifting during transit.
  2. Securing: Pallets are securely wrapped with shrink-wrap or strapped to ensure stability.
  3. Labeling: Clear labels are applied to each pallet with necessary handling instructions.

Shipping Options

  • Domestic Shipping: We offer standard ground shipping within the continental United States via carriers like UPS or FedEx.
  • International Shipping: For international orders, additional documentation may be required (e.g., commercial invoice, certificate of origin). Please contact us for specific details on international shipments.

Costs and Timelines

  1. Shipping Rates:
    • Rates vary based on weight, size of the pallet(s), destination zip code/postal code.
    • Quotes can be provided upon request by contacting us at [your email address].
  2. Delivery Times:
    • Domestic deliveries typically take 3-7 business days depending on location.
    • International deliveries can range from 7-30 business days depending on customs clearance times.

Handling Damaged Shipments

If your shipment arrives damaged:

  1. Inspect the shipment immediately upon receipt.
  2. Document any damage with photos/video before opening packages if possible.
  3. Contact us within 48 hours at [your email address] with detailed information about the damage for assistance in filing claims or arranging replacements/refunds as applicable under our return policy.

Tracking Information

Once shipped, tracking numbers will be provided via email so you can monitor your order’s progress online through the carrier’s website.

Additional Information

This policy applies only to purchases made directly through [Your Company Name]. Changes may occur without notice; however, updates will apply prospectively after being posted here.

For questions about this shipping policy or assistance with an order:

[Your Contact Information]

Thank you for choosing Pallets Liquidations Warehouse.